MainOne, an Equinix-owned company, has stated that repairs to its undersea cable have been completed following an outage in March.
The business also stated that it has supplied restoration capacity and diverted traffic on its network to reduce the impact on its customers.
According to a statement shared with our correspondent, Mainone executed the necessary repairs in collaboration with regional partners, maintenance providers, vessel owners, and permitting authorities.
“MainOne completed the necessary repairs to its submarine cable system, thanks to the diligent efforts of all stakeholders and has resumed regular operations with the utmost integrity of its submarine cable” , stated the statement.
This comes as a remedy for the undersea telecommunications cables that fell offline around the same time on Thursday, 14 March 2024—the West Africa Cable System (WACS), Africa Coast to Europe (ACE), MainOne, and SAT–3
Funke Opeke, Managing Director of MainOne, thanked all stakeholders for their assistance throughout the incident, she also expressed her gratitude to the customers for their patience and praised the unwavering commitment of the team during the outage.
MainOne’s tenacity in the face of the recent outage highlights the company’s dedication to its clients and the region’s digital transformation.
An earlier publication news report stated that repairing the damaged underwater fibres and restoring full service would take at least 5 weeks.
The Ghanaian National Communication Authority reached this judgement after consulting with four subsea cable landing service providers and telcos.
The landing service providers are Africa Coast to Europe (ACE), Equinix’s MainOne, South Atlantic 3, and the West Africa Cable System.
During the discussion, the landing service providers revealed the approximate location of the damage and stated that they had made plans to send repair vessels to the site.
When the four undersea telecommunications cables went down in March, it caused widespread Internet disruptions across the continent, including Nigeria and South Africa.
Many telecom consumers were dissatisfied with the low quality of their data connections.
However, the outages were brief, and significant parties swiftly devised backup plans to resolve the situation within days.
